Call answering for multi-location businesses
One script across every site in the chain.
$269 per site per month · $242 from the second site.
Which location picks up when someone dials the main number?
Wherever. One location answers, the second does not, the third says it is not their area. The caller hears three different companies instead of one. And the owner sees no single figure: how many calls the network took and how many ended in a booking.
The call lands at the right location
The agent answers every number in the network with one script and routes the call by address or zone: the caller names a street, and the agent already knows which location is nearest, what hours it keeps and what it is not doing today.
Each location has its own hours, its own services and its own person for transfers. You change a shared rule once and it applies across the whole network — no need to open every location one by one.
The report comes for the network and for each location: answered, missed, booked. A location manager sees only their own line — access is separated.
What the price per location covers
- included: One script for every location, with local exceptions
- included: Calls routed to a location by address or service zone
- included: Own hours, services and on-call person for each location
- included: A network dashboard and a report for each location
- included: A location manager sees only their own location
- included: Answering on your existing location numbers, around the clock
- included: Bilingual answering: English and Spanish
- included: A summary of every call by email and SMS
- included: The first link to a standard record-keeping system
- paid to the vendor: Carrier minutes — at the carrier's bill
Your price
One location
$269 a month
500 minutes included per location
What the tier includes
- included: Everything listed above — for 500 minutes of calls a month
Extras
- not included: The second location and each one after it$242 per location
- not included: Minutes beyond the included bundle$0.39 a minute
- not included: Booking into the location's calendar$399 a month
- not included: Call answering for a clinic, with a BAA$269 per location
- not included: We will link it to your second system$179 a month
- not included: A link to a closed system at a locationon quote
- not included: A call back on a website enquiry within 60 seconds$149 a month
- not included: A custom agent for a large networkfrom $27,000 a year
Questions
Our locations keep different hours and offer different services. Is that handled?
Yes. Local exceptions are set per location: hours, services, the person for transfers, holidays. What is shared in the script stays shared and is edited once — you do not rewrite it at every location.
How does the agent know which location to book?
By the caller's address or by the service zone you draw. If the caller names a location, the agent takes them there. An unclear case is never settled in silence: the agent asks what suits them.
Will a location manager see other locations' calls?
No. Access is separated: a manager sees their own location, the owner sees the whole network. The report arrives both as a network total and as a separate line for each location.
We have twenty locations. Is the price the same?
Yes. The price is counted per location: $269 for the first, $242 for every one after. There is no lower threshold: a network of two locations is priced like a network of twenty.
Tell us how many locations you have and which cities they sit in — we will email a quote for the whole network.
We have your request
We answer during the hours listed in the contacts at the foot of the page. The quote and the conversation come first — nothing is signed and nothing is charged.