Backups that are tested
A backup that has been restored, not just taken.
$1,340 per site per year · $112 per hour for the move.
When did you last pull a file out of a backup?
Probably never. The backup runs on schedule, the tick is green, the email arrives every morning. What is inside it, and whether it will come back, nobody has checked. You find that out on the exact day the data is gone everywhere else.
You know your time back to work in advance
Once a year you get an exact number: that is how long your company will take to get back to work after a failure. We restore for real — we stand up the server, open the database, check mail and files — and we time it with a stopwatch.
You are left with a document: the date, what the data was, the measured time. Your insurer asks for it at renewal and your client asks for it in their security questionnaire. “We take backups” is not accepted there, and no one writes such a paper after the fact.
Whatever fails to come back shows up during the test. We fix it before the next one, not on the day the data is gone.
What the backup test includes
- included: An inventory of what must survive a failure: databases, files, mail
- included: A check of the backup schedule and of what actually goes into it
- included: The server restored from backup on separate hardware
- included: The database and the accounting programme opened: does it run
- included: Mail and shared files checked after the restore
- included: Time to a working state, measured with a stopwatch
- included: A written report with the date, the contents and the measured time
- included: A list of what did not come back and what to do about it
- included: A walk-through of the report with the owner, not with a technician
- paid to the vendor: Backup licences and storage — at the vendor's invoice, mark-up $0.00
Your price
Backup testing
$1,340 per site per year
Once a year we restore the data and time it.
What the tier includes
- included: Everything listed above, for each site
Migration from another provider
$112 an hour
The licences come from the vendor — you pay only for the work.
What the tier includes
- included: Data and schedules moved to the new storage
- included: The first test after the move — in the same invoice
Extras
- not included: Servers and network looked after$90 per server per month
- not included: Employee computers looked after$102 per seat per month
- not included: We watch for attacks around the clock+$26 per seat per month
- not included: Patient records kept protected+$40 per seat a month
- not included: An IT health check before you subscribe$1,120 up to 25 seats
- not included: Work arising from the test$112 an hour
Questions
Our backups are already set up. Why pay again?
A backup that is set up and a backup that comes back are two different things. We test the second one: we stand up the server, open the database, time it. Your backup schedule stays as it is, and we do not touch the contractor who runs it.
Why is the price per year and not per month?
Because you are buying the test, not the storage. It happens once a year, takes twelve hours of work and ends with a dated report. We do not bill a monthly line for copying: storage goes at the vendor's invoice.
Why do you need a written report?
Because outsiders ask for it. Your insurer at cyber policy renewal and your client in a security questionnaire want a dated document with a measured time, not the words “we take backups”. Such a document cannot be written after the fact.
What if the data does not come back during the test?
That is exactly the result you are paying for. We write down what did not come back and why, and we fix it before the next test. Learning this on a test costs twelve hours of work. Learning it in a real failure costs the whole company weeks of downtime.
Tell us how many offices and servers you have — we will email a quote and call you.
We have your request
We answer during the hours listed in the contacts at the foot of the page. The quote and the conversation come first — nothing is signed and nothing is charged.