Servers and network looked after
Servers and network watched around the clock.
$90 per server per month · $112 per hour beyond the subscription.
Who last logged in to your server, and what did they do there?
Nobody remembers. The server sits in a storeroom behind the boxes. Its updates were installed the day it was set up. Less than ten per cent of disk space is left. Everything works — right up to the morning when nothing does.
You hear about the breakdown from us
The server stops being the thing you only remember on the day it fails. Every day we watch it and the network: disk space, temperature, errors, links, login attempts. The alert comes to us, not to you, and an engineer deals with it.
Updates go in when you say so, not when the system decides to reboot in the middle of the working day. Equipment settings are saved, so we replace a burnt-out switch in an hour, not in a day.
Every quarter you get a review: what is ageing, what is running out and what to fix first.
What server care includes
- included: Round-the-clock monitoring: space, memory, disks, errors, temperature
- included: System and service updates — at a time you choose
- included: Incident handling and getting you running again after a failure
- included: Backup checks: that they are being made and that they restore
- included: Accounts and rights on the server: who can get in where
- included: Care of the firewall, switches and access points
- included: Saved equipment settings for a fast swap
- included: Warranties and support: we renew them before they run out
- included: Quarterly review: what is ageing and what to fix first
- paid to the vendor: Hardware and licences — at the supplier's invoice, mark-up $0.00
Your price
A server under watch
$90 per server per month
Physical or virtual — we count a running server.
What the tier includes
- included: Everything listed above, on every server
- included: The office firewall, switches and access points — at the same price
- not included: Projects and installation — by the hour or by quote
Extras
- not included: New network hardware and choosing iton quote
- not included: Projects and work beyond the subscription$112 an hour
- not included: Backups and a check that they actually restore$1,340 per site per year
- not included: Employee computers looked after$102 per seat per month
- not included: Cabling, switching and Wi-Fi installation$165 per cable drop
- not included: An IT health check before you subscribe$1,120 up to 25 seats
Questions
We have one server. Is this not for bigger companies?
No. The per-server rate is the same for one server and for ten. A six-person company with one server running the accounting programme is the usual case: that server holds the thing work stops without first.
Do you count physical servers, or virtual ones too?
We count a running server, not a metal box. Three virtual machines on one piece of hardware are three servers, because each one has to be updated, fixed and watched. One machine without virtualisation is one server.
Is network hardware charged separately?
No. The office firewall, switches and access points are part of server care and never appear as a separate line on the invoice. Only new hardware and installation are charged separately: that is a project, and you see the quote before work starts.
What happens when the server goes down at night?
The alert comes to us, and an engineer deals with it. If the work can be restored remotely, we do it before morning; if someone has to come out, you hear it from us, not from staff who turned up and could not start.
Tell us how many servers and offices you have — we will send a quote by email and call.
We have your request
We answer during the hours listed in the contacts at the foot of the page. The quote and the conversation come first — nothing is signed and nothing is charged.