---
title: "Replacing copper phone lines"
description: "Your elevator, fire panel, fax and card terminal keep calling after the carrier switches off copper. $335 for an ordinary line, $560 for a life-safety line."
locale: en
canonical: https://finleadgen.com/en/services/phone-line-replacement
source: https://finleadgen.com/en/services/phone-line-replacement.md
price_reviewed: 2026-08-06
---

# Replacing copper phone lines

The elevator, the fire panel and the fax survive the copper shutdown.

**$335 per ordinary line · $560 per life-safety line.**

## What happens to the button in the elevator when copper is switched off?

It stops connecting to anyone at all. The same goes for the fire panel and the alarm panel, for the fax, for the card terminal. They have all hung for years on a line nobody in the company thinks about while it works. They will think about it the day it is switched off.

## Every line moves across by name

First you find out how many lines you really have: we check the carrier's bills, open the wiring panel and walk the building. Each one gets a name — elevator, fire panel, the accounts fax — because they move across in different ways.

Then the line moves onto a digital circuit and the number stays yours — the one printed on your cards and on the elevator itself. After the switch we test the line at the panel, not on paper: we dial, we listen, we note it in the record.

We disconnect the old line only after a test call has gone through on the new one. Not the other way round.

## What replacing one line includes

| What | State | Price |
| --- | --- | --- |
| Finding every line from the carrier's bills, the wiring panel and a walk of the building | included |  |
| A name and a job for every line: elevator, panel, fax, terminal | included |  |
| Choosing the digital circuit that fits what the line does | included |  |
| Fitting the device and connecting it to your existing wiring | included |  |
| Porting your number so you never have to change it | included |  |
| Testing the line at the panel itself: dialled, answered, recorded | included |  |
| Battery backup on the circuit for life-safety lines | included |  |
| The old line goes only after the new one is tested | included |  |
| A written record for every line, for the inspector | included |  |
| Hardware and carrier minutes — at the carrier's bill, $0.00 markup | paid to the vendor |  |

## Your price

| Plan | Price | Note |
| --- | --- | --- |
| An ordinary line | $335 per line | A fax, a card terminal or a phone, moved onto a digital circuit. |
| A life-safety line | $560 per line | Elevator and panels: a circuit with battery backup and a tested call. |
**An ordinary line**
- Everything listed above, on every line
**A life-safety line**
- Everything listed above, on every line
- Battery backup on the circuit and a test at the panel itself
- A written record for the inspector

## Extras

| What | State | Price |
| --- | --- | --- |
| Porting your number to the new carrier | not included | $55 per number |
| One-off telecom work outside the replacement | not included | $112 an hour |
| Cabling and switching installed for the new circuits | not included | $165 per cable drop |
| The network and the hardware looked after once the work is done | not included | $90 per server per month |
| An IT health check before you subscribe | not included | $1,120 up to 25 seats |

### Will we lose our number?

No. The number is ported to the new carrier and stays yours — it is printed on your cards, in your contracts and on the elevator itself. Porting costs $55 per number and happens before the old line goes, not after. You will not have to change your phone number.

### Why does the elevator line cost more than an ordinary one?

Because it has to work when nothing else does. That circuit goes in with battery backup, and the call is tested at the panel itself and written into the record. A fax line needs neither, so its price is different.

### Who answers if the panel cannot get through after the replacement?

We do. That is why the old line goes only after a test call has gone through on the new one and the record says so. The record stays with you: you show it to the inspector instead of explaining out loud that the line seems to work.

### We have five lines and we do not know which are still alive.

That is the usual case. The search through the carrier's bills, the wiring panel and a walk of the building is part of the job. Some lines usually turn out to have been paid for over years and connected to nothing — those we simply close, and the carrier's bill gets smaller.

## Where to send the quote

Tell us how many lines you have and what hangs on them — elevator, panel, fax — and we will send a quote by email.