---
title: "Call answering for multi-location businesses"
description: "One agent for all your locations: the call goes to the nearest one, each keeps its own hours, one report. $269 per location a month, $242 from the second."
locale: en
canonical: https://finleadgen.com/en/services/multi-location-front-desk
source: https://finleadgen.com/en/services/multi-location-front-desk.md
price_reviewed: 2026-08-06
---

# Call answering for multi-location businesses

One script across every site in the chain.

**$269 per site per month · $242 from the second site.**

## Which location picks up when someone dials the main number?

Wherever. One location answers, the second does not, the third says it is not their area. The caller hears three different companies instead of one. And the owner sees no single figure: how many calls the network took and how many ended in a booking.

## The call lands at the right location

The agent answers every number in the network with one script and routes the call by address or zone: the caller names a street, and the agent already knows which location is nearest, what hours it keeps and what it is not doing today.

Each location has its own hours, its own services and its own person for transfers. You change a shared rule once and it applies across the whole network — no need to open every location one by one.

The report comes for the network and for each location: answered, missed, booked. A location manager sees only their own line — access is separated.

## What the price per location covers

| What | State | Price |
| --- | --- | --- |
| One script for every location, with local exceptions | included |  |
| Calls routed to a location by address or service zone | included |  |
| Own hours, services and on-call person for each location | included |  |
| A network dashboard and a report for each location | included |  |
| A location manager sees only their own location | included |  |
| Answering on your existing location numbers, around the clock | included |  |
| Bilingual answering: English and Spanish | included |  |
| A summary of every call by email and SMS | included |  |
| The first link to a standard record-keeping system | included |  |
| Carrier minutes — at the carrier's bill | paid to the vendor |  |

## Your price

| Plan | Price | Note |
| --- | --- | --- |
| One location | $269 a month | 500 minutes included per location |
**One location**
- Everything listed above — for 500 minutes of calls a month

## Extras

| What | State | Price |
| --- | --- | --- |
| The second location and each one after it | not included | $242 per location |
| Minutes beyond the included bundle | not included | $0.39 a minute |
| Booking into the location's calendar | not included | $399 a month |
| Call answering for a clinic, with a BAA | not included | $269 per location |
| We will link it to your second system | not included | $179 a month |
| A link to a closed system at a location | not included | on quote |
| A call back on a website enquiry within 60 seconds | not included | $149 a month |
| A custom agent for a large network | not included | from $27,000 a year |

### Our locations keep different hours and offer different services. Is that handled?

Yes. Local exceptions are set per location: hours, services, the person for transfers, holidays. What is shared in the script stays shared and is edited once — you do not rewrite it at every location.

### How does the agent know which location to book?

By the caller's address or by the service zone you draw. If the caller names a location, the agent takes them there. An unclear case is never settled in silence: the agent asks what suits them.

### Will a location manager see other locations' calls?

No. Access is separated: a manager sees their own location, the owner sees the whole network. The report arrives both as a network total and as a separate line for each location.

### We have twenty locations. Is the price the same?

Yes. The price is counted per location: $269 for the first, $242 for every one after. There is no lower threshold: a network of two locations is priced like a network of twenty.

## Where to send the quote

Tell us how many locations you have and which cities they sit in — we will email a quote for the whole network.