---
title: "Intake for law firms"
description: "A voice agent takes enquiries around the clock and answers questions about case status. $149 a month for 100 enquiries, $1.49 for each one beyond."
locale: en
canonical: https://finleadgen.com/en/services/law-firm-intake
source: https://finleadgen.com/en/services/law-firm-intake.md
price_reviewed: 2026-08-06
---

# Intake for law firms

Every enquiry is written down and checked.

**$149 per month for 100 enquiries · $1.49 beyond the bundle.**

## Who answers when a client rings to ask about their case?

The receptionist, for whom that is the hundredth such question today. Or nobody: the phone rings while you are in a hearing. And on the same line at that moment there is a new enquiry — someone choosing a lawyer right now, who will ring the next one a minute later.

## The case question gets an answer straight away

The agent answers around the clock and tells the two callers apart at once: to your client it gives the case status, once it has checked that it really is them; to a new caller it asks your questions and books a consultation.

It checks every enquiry against your conflict-of-interest list and, by your firm's criteria, screens out the matters you do not take. What lands in Clio or MyCase is a record with a transcript, not a line saying "a client called".

A night-time enquiry you read in full in the morning: name, phone, the substance of the matter and what the person was promised.

## What every package includes

| What | State | Price |
| --- | --- | --- |
| Answering on your existing number, around the clock | included |  |
| A check that it is your client calling, and the case status | included |  |
| Questions for a new client, by your firm's criteria | included |  |
| A conflict-of-interest check on every enquiry | included |  |
| A booked consultation and a record in Clio or MyCase | included |  |
| A transcript of every enquiry in the record | included |  |
| Spam and hang-ups: you do not pay for those calls | included |  |
| Bilingual answering: English and Spanish | included |  |
| Carrier minutes — at the carrier's bill | paid to the vendor |  |

## Your price

| Plan | Price | Note |
| --- | --- | --- |
| 100 enquiries a month | $149 a month | A firm of a few people |
| 300 enquiries a month | $399 a month | Advertising, several offices and practice areas |
**100 enquiries a month**
- Everything listed above — for 100 enquiries a month
**300 enquiries a month**
- Everything listed above — for 300 enquiries a month

## Extras

| What | State | Price |
| --- | --- | --- |
| Enquiries beyond the package | not included | $1.49 per enquiry |
| Pay per minute rather than per enquiry | not included | from $135 per month |
| We will link it to your second system | not included | $179 a month |
| A link to a closed case management system | not included | on quote |
| A consultation booked into a shared calendar | not included | $399 a month |
| A call back on a website enquiry within 60 seconds | not included | $149 a month |
| One answering desk for several offices | not included | $269 per location |
| A bespoke agent for a large firm | not included | from $27,000 a year |

### The agent will not give legal advice, will it?

No. It gathers the facts and books a consultation; to "what should I do" it answers that a lawyer decides that, and sets a meeting. You draw the line in the script, and it does not move during the call.

### How will it know it is our client calling and not a stranger?

By your set of questions: phone number, case number, date of birth — you decide which ones to ask. If they do not match, the agent will not give the case status at all and transfers the call to a member of staff.

### What counts as an enquiry?

A conversation carried through to its point: a new matter, a status, a booked consultation. Spam, robocalls and a hang-up in the first second do not count at all — you do not pay for them and they never reach your summary.

### We have a receptionist. Is this instead of her?

No. The agent takes the night, the weekend, the second line and the repeated status question — the things that eat up her day. During working hours it hands the call to her under your rule.

## Where to send the quote

Tell us how many enquiries you take a month and which system you keep your cases in — we will send a quote by email.