---
title: "Booking appointments by phone"
description: "A voice agent books the caller into your calendar during the call. $399 a month for 1,000 included minutes, $0.39 a minute beyond the bundle."
locale: en
canonical: https://finleadgen.com/en/services/appointment-booking
source: https://finleadgen.com/en/services/appointment-booking.md
price_reviewed: 2026-08-06
---

# Booking appointments by phone

The client books themselves while you work.

**$399 per month for 1,000 minutes · $0.39 per minute beyond the bundle.**

## Who books the client while your hands are busy?

Nobody. The plumber is under the sink, the doctor is with a patient, the lawyer is in court — the phone gets answered in passing, or not at all. Someone promises to call back in the evening, and by evening the list is lost. By then the caller has booked with whoever answered straight away and named a time.

## The caller hangs up already booked

The agent looks at your calendar during the call: it names a free slot, books it, moves it, cancels it. It will not offer a slot that is taken — it sees the calendar now, not yesterday's copy.

The caller gets an SMS confirmation straight away and a reminder the day before. The new booking lands in the same calendar you used before us: Google Calendar, Outlook, Calendly, Jobber, Housecall Pro or HubSpot.

A summary of the call goes back into the client record, and every morning you get a report: answered, missed, booked.

## What the price includes

| What | State | Price |
| --- | --- | --- |
| The agent books, moves and cancels appointments in your calendar | included |  |
| The agent checks free slots during the call itself | included |  |
| Google Calendar, Outlook, Calendly, Jobber, Housecall Pro, HubSpot | included |  |
| SMS confirmation to the caller and a reminder the day before | included |  |
| Answering on your existing number, around the clock | included |  |
| A summary of every call by email and SMS | included |  |
| Call recording, transcript and a list of conversations | included |  |
| Daily report: answered, missed, booked | included |  |
| The call summary goes into the client record | included |  |
| Carrier minutes — at the carrier's bill | paid to the vendor |  |

## Your price

| Plan | Price | Note |
| --- | --- | --- |
| 1,000 minutes a month | $399 a month | Booking, rescheduling and cancelling in the calendar |
**1,000 minutes a month**
- Everything listed above — for 1,000 minutes of conversation

## Extras

| What | State | Price |
| --- | --- | --- |
| Minutes beyond the included bundle | not included | $0.39 a minute |
| Pay per appointment booked | not included | on quote |
| A link to a closed clinic system: PMS or EHR | not included | on quote |
| We will link it to your second system | not included | $179 a month |
| Call answering for a clinic, with a BAA | not included | $269 per location |
| One answering desk for a chain of locations | not included | $269 per location |
| A call back within 60 seconds | not included | $149 a month |
| Pay per call, not per minute | not included | $149 per 100 calls |

### Our calendar is not Google. Can the agent handle it?

Yes, if the system is a standard one — and the first connection is in the price: Google Calendar, Outlook, Calendly, Jobber, Housecall Pro, HubSpot. A closed clinic system, PMS or EHR, is connected through a middleman: a manager gives you the price once we have seen your system.

### What if the agent books two people into the same slot?

It will not. It checks free slots in your calendar during the call, not against yesterday's copy. If the caller asks for a slot that is taken, the agent offers the nearest free one or passes the call to a person — whichever rule you set.

### A caller changes their mind. Do cancellations and reschedules cost extra?

No. Cancellations and reschedules use the same included minutes as the booking itself. There is no separate charge, and nobody has to promise a call-back just to move a slot.

### We do not book office visits, we book call-outs.

That works. It makes no difference to the agent: it asks for the address, the job and how urgent it is, names an arrival time and puts the job in the same calendar. Triaging an emergency call is a dispatch scenario — that is sold as a separate line.

## Where to send the quote

Tell us which calendar you use and how many appointments you book a month — we will send a quote by email.