---
title: "Voice agent answering"
description: "The agent answers around the clock, captures the caller and sends you the gist of the call. $135 a month for 300 minutes, $0.39 a minute beyond that."
locale: en
canonical: https://finleadgen.com/en/services/ai-front-desk
source: https://finleadgen.com/en/services/ai-front-desk.md
price_reviewed: 2026-08-06
---

# Voice agent answering

The phone is answered around the clock and the client is booked in.

**$135 per month for 300 minutes · $0.39 per minute beyond the bundle.**

## How many calls to your company went unanswered yesterday?

Nobody knows the exact number. The phone gets picked up when hands are free. In the evening and on Saturday nobody picks it up at all. Whoever went unanswered dials the next number in the results and does not try twice. The company never even learns about that customer: they did not complain, they simply left.

## The phone is always answered

The agent answers on the first ring — at three in the morning, at the weekend and when every line is busy. It knows your services, your opening hours and your prices, follows your script and does not get tired towards the end of a shift.

After the call you get a summary by email and by SMS: who called, what about and how urgent it is. The recording itself and its transcript sit in a shared list — you can open it and read it again instead of trying to remember.

It does not settle the hard cases itself: under your rule it transfers to a person or takes the enquiry down and promises a call back.

## What every package includes

| What | State | Price |
| --- | --- | --- |
| Answering on your existing number — no need to change carrier | included |  |
| Services, opening hours, address and prices — the agent knows all of it | included |  |
| A script for your industry and rules for transferring to a person | included |  |
| A summary of every call by email and SMS | included |  |
| Call recording, transcript and a list of conversations | included |  |
| Bilingual answering: English and Spanish | included |  |
| The first link to a standard record-keeping system | included |  |
| A report: answered, missed, booked | included |  |
| Carrier minutes — at the carrier's bill | paid to the vendor |  |

## Your price

| Plan | Price | Note |
| --- | --- | --- |
| 300 minutes a month | $135 a month | One number, ordinary volume |
| 1,000 minutes a month | $399 a month | A stream of calls and appointment booking |
| 1,750 minutes a month | $599 a month | Round-the-clock volume and evenings |
**300 minutes a month**
- Everything listed above — for 300 minutes of conversation
**1,000 minutes a month**
- Everything listed above — for 1,000 minutes of conversation
- The agent both books and reschedules appointments in your calendar
**1,750 minutes a month**
- Everything listed above — for 1,750 minutes of conversation
- The agent both books and reschedules appointments in your calendar
- Evenings, weekends and calls from a busy line

## Extras

| What | State | Price |
| --- | --- | --- |
| Minutes beyond the included bundle | not included | $0.39 a minute |
| Pay per call, not per minute | not included | $149 per 100 calls |
| Call answering for a clinic, with a BAA | not included | $269 per location |
| One answering desk for a chain of locations | not included | $269 per location |
| Dispatch answering for field crews | not included | $149 a month |
| A call back within 60 seconds | not included | $149 a month |
| We will link it to your second system | not included | $179 a month |
| A bespoke agent for a large company | not included | from $27,000 a year |

## What we do and from what price

- [Round-the-clock call answering](https://finleadgen.com/en/services/ai-receptionist) — $149 a month for 100 calls answered
- [Booking appointments by phone](https://finleadgen.com/en/services/appointment-booking) — $399 a month for 1,000 minutes
- [Answering calls for a clinic](https://finleadgen.com/en/services/medical-front-desk) — $269 per location per month
- [Intake for law firms](https://finleadgen.com/en/services/law-firm-intake) — $149 a month for 100 enquiries
- [Dispatch answering for field crews](https://finleadgen.com/en/services/dispatch-answering) — $149 a month for 350 minutes
- [Call answering for multi-location businesses](https://finleadgen.com/en/services/multi-location-front-desk) — $269 per location per month
- [A call back within 60 seconds](https://finleadgen.com/en/services/outbound-speed-to-lead) — $149 a month for 350 minutes
- [Connecting the agent to your system](https://finleadgen.com/en/services/voice-agent-integrations) — The first link — $0
- [A voice agent built to order](https://finleadgen.com/en/services/custom-voice-agent) — From $27,000 a year: build and running on one invoice

### Will the customer realise they are not talking to a person?

Most likely yes, and it does not stop them booking. The agent introduces itself and does not pretend to be a live employee. What irritates people is not robots but ringing into the void: whoever went unanswered dials the next number and does not call back.

### What happens with a hard question the agent cannot settle?

Under your rule it transfers the call to a person — to a named number and within named hours. If there is nobody to transfer to, it takes down the substance of the enquiry and promises a call back, and the summary reaches you straight away rather than in the morning.

### We do not know how many minutes of calls we have.

Usually nobody does. There is no need to work it out in advance: the first month shows the real volume and the package is matched to it. Minutes beyond the package are counted separately, so a wrong estimate costs a top-up rather than lost calls.

### We have decided to start. How does the work begin?

We gather what the agent needs to know — from your site and your price list — write the script and show it to you. Then you call the agent yourself and listen to how it answers. The number stays yours: forwarding is switched on when you are happy with the script.

## Where to send the quote

Tell us what you do and how many calls a month you take — we will send a quote by email.