---
title: "An annual managed IT contract"
description: "An annual contract for a government body or school district: $102 per seat a month, invoice to the entity, PO and net-30. Resident calls — $269 per department."
locale: en
canonical: https://finleadgen.com/en/public-sector/managed-it-contract
source: https://finleadgen.com/en/public-sector/managed-it-contract.md
price_reviewed: 2026-08-06
---

# An annual managed IT contract

One rate per seat, one invoice, one owner.

**{annual} per seat a month on an annual contract.**

## How many tickets are waiting for your technician today?

The same as yesterday. He is one person for four buildings and three hundred machines. A leaver's account stays alive until the quarter ends, because there is nobody to close it. Updates are put off until an inspection fails. The contractor comes out on call and bills you for the urgency.

## The year's total is known before you sign

One rate per occupied seat a month, one line on the invoice and one person answering for your contract. The total is known a year ahead — you defend it once instead of going back to procurement after every breakdown.

The rate covers staff support, machine upkeep, updates, onboarding and offboarding, and an inventory of hardware and licences. We have no out-of-hours rate: an hour of work costs the same on a Wednesday afternoon and on a Friday evening.

Your own technician stays: we take the first line and the routine, and he gets on with what you keep him for.

## What a seat includes

| What | State | Price |
| --- | --- | --- |
| Staff support with no ticket counter | included |  |
| Computer upkeep: Windows 11 and macOS | included |  |
| System and application updates | included |  |
| We run Microsoft 365 or Google Workspace | included |  |
| Antivirus and computer protection | included |  |
| Onboarding: access and a machine ready for day one | included |  |
| Offboarding: access closed the same day | included |  |
| An inventory of hardware and licences with renewal dates | included |  |
| A dedicated engineer and a named owner | included |  |
| Licences, hardware and state tax at the supplier's bill, markup $0.00 | paid to the vendor |  |

## Your price

| Plan | Price | Note |
| --- | --- | --- |
| The whole seat | $102 per seat per month | An annual contract. People, machines and licences. |
| A seat with monitoring | $128 per seat a month | Plus round-the-clock attack detection and response. |
| Resident call answering | $269 per department a month | A voice agent on the department's phone, 500 minutes. |
**The whole seat**
- Everything listed above, on every seat
**A seat with monitoring**
- Everything listed above, on every seat
- We watch for attacks around the clock and respond
- Account protection: sign-in, passwords, sessions
**Resident call answering**
- Round-the-clock call answering and transfer to the right person
- From the second department — $242 a month

## Extras

| What | State | Price |
| --- | --- | --- |
| Separate protection for health data | not included | +$40 per seat a month |
| A server under watch | not included | $90 per server per month |
| Backups and a check that they actually restore | not included | $1,340 per site per year |
| Moving the fleet to Windows 11 | not included | $130 per machine |
| Cabling and Wi-Fi installation | not included | $165 per point |
| An engineer's visit and one-off work | not included | $112 an hour |
| An IT survey before the contract | not included | $1,120 up to 25 seats |
| One more department on call answering | not included | $242 a month |

### How is the annual contract total worked out?

By multiplication. Forty seats at $102 a month come to $48,960 a year, and that figure is known before you sign. It does not move with the number of breakdowns and does not grow with urgent call-outs — only with the number of occupied seats.

### We have our own technician. Is this instead of him?

No. We take the first line and the routine — onboarding and offboarding, updates, alerts — and he stays on what only he knows: your systems, your people, your buildings. Who answers for what is put on paper before the work starts.

### What happens to our data and access?

Everyone has their own login, and rights follow the job title. When someone leaves, access closes the same day, while their mail and files stay with the organisation. Anything your audit asks for beyond that is a separate line, named before you sign, not after.

### Can we start somewhere other than the beginning of the year?

Yes. The contract runs twelve months from any date, and the first invoice goes out for the number of seats taken on. If your fiscal year ends sooner, we split the contract into two invoices so the money is not lost.

## Where to send the quote

Tell us the number of seats and buildings — we will send a quote for the year and a draft scope of work.